BUFFALO ENGINE COMPONENTS, INC. (BEC) IS A MULTI-FACETED, FAMILY OWNED AND OPERATED CORPORATION.

ESTABLISHED IN 1981, BUFFALO ENGINE COMPONENTS BUYS AND SELLS NEW AND USED AUTOMOTIVE PARTS AND CORES IN MANY INDUSTRIES.  BEC PROVIDES AUTOMOTIVE COMPONENTS TO LOCAL AUTO SHOPS, LOCAL DISTRIBUTORS, WALK-IN CUSTOMERS, AND TO LARGE REMANUFACTURING COMPANIES.

BUYING AND SELLING AUTOMOTIVE SCRAP METAL HAS ADDED TO OUR DIVERSITY.  WE NOW HAVE AN ALUMINUM SWEAT FURNACE DIVISION WHERE WE ARE ABLE TO MELT DOWN OUR OWN RECYCLED ALUMINUM FOR RESALE AND REUSE.

OUR TRANSMISSION RETAIL SHOP IS NOW AVAILABLE ONLINE, ALLOWING CUSTOMERS AN EASY WAY TO BROWSE OUR CATALOG AND SHOP OUR PRODUCTS FROM HOME.  WE LOOK FORWARD TO GROWING OUR BUSINESS AND APPRECIATE OUR CUSTOMERS' SUPPORT.  FEEL FREE TO CALL OUR SHOP AT 716-893-2661 IF YOU HAVE ANY QUESTIONS ABOUT OUR PRODUCTS.

WELCOME TO OUR FAMILY BUSINESS.  WE LOOK FORWARD TO SERVING YOU AND DON'T FORGET, WE ANSWER YOUR CALL!

WARRANTIES

WARRANTIES ARE ONLY OFFERED ON REMANUFACTURED TORQUE CONVERTERS.  PLEASE RESPOND TO YOUR CONFIRMATION EMAIL FROM AN @BUFFALOENGINE.COM EMAIL ADDRESS OR CALL OUR OFFICE TO START YOUR WARRANTY PROCESS.

WARRANTIES ARE ONLY VALID FOR REPLACEMENT, WARRANTIES FOR CREDIT ARE NOT AUTHORIZED.  REPLACEMENT PRODUCT WILL BE SHIPPED UPON RECEIPT OF DEFECTIVE UNIT.  IF YOU NEED THE REPLACEMENT UNIT FASTER, WE MAY ASK YOU TO PURCHASE THE PRODUCT AGAIN, AND WE WILL GRANT YOU A FULL CREDIT UPON VERIFICATION OF THE WARRANTY.  

WARRANTIES ONLY COVER THE COST OF THE REPLACEMENT CONVERTER.  BUFFALO ENGINE COMPONENTS IS NOT RESPONSIBLE FOR REFUNDING THE COST OF ADDITIONAL PARTS OR LABOR.

CORE CHARGES

CORE CHARGES ARE CHARGED ON SOME OF OUR MORE CRITICAL CORE CONVERTERS.  THE PRICE WILL BE LISTED AS THE "HANDLING FEE" AND WILL BE CLASSIFIED UNDER SHIPPING COSTS.

IF YOU WISH TO RECEIVE CREDIT, YOU MAY SHIP THE CORE BACK AT YOUR OWN EXPENSE.  FULL CREDIT WILL BE ISSUED TO THE ORIGINAL CARD AFTER RECEIPT.

ANY CRITICAL CORE CONVERTERS ($200 CORE CHARGE) WILL INCLUDE A RETURN TAG FOR YOU TO RETURN THE CORE AT NO EXTRA CHARGE.  CREDIT WILL BE ISSUED UPON RECEIPT OF CORE BACK TO YOUR ORIGINAL CARD.  

RETURNS

IF YOU RECEIVED A DAMAGED OR INCORRECT PART, PLEASE CONTACT OUR OFFICE VIA PHONE OR EMAIL WITHIN 5 BUSINESS DAYS.  YOU MAY RESPOND TO THE CONFIRMATION EMAIL WITH THE @BUFFALOENGINE.COM EMAIL ADDRESS FOR INFORMATION.

RETURNS ARE ONLY AUTHORIZED ON UNOPENED AND UNUSED COMPONENTS.  HAVE YOUR SALES ORDER OR RECEIPT NUMBER ON HAND WHEN CONTACTING OUR OFFICE.

REFUNDS AND CREDITS

A 20% RESTOCKING FEE APPLIES TO ALL RETURNS UNLESS BUFFALO ENGINE IS RESPONSIBLE FOR THE ERROR.  ALL SHIPPING COSTS WILL BE DEDUCTED FROM THE FINAL REFUND AMOUNT.

ORDERS OLDER THAN 30 DAYS ARE NOT ELIGIBLE FOR REFUND.  BEC RESERVES THE RIGHT TO DENY ANY ATTEMPT TO RETURN A PRODUCT AFTER THIS PERIOD.

CREDITS MAY ONLY BE ISSUED BACK TO THE ORIGINAL CARD USED FOR PURCHASE.

HARD PARTS

THESE PARTS ARE LISTED AS "CHECKED GOOD USED."  THESE PRODUCTS HAVE NOT BEEN TESTED (UNLESS OTHERWISE STATED ON THE PART PAGE).  INTERIOR COMPONENTS ARE NOT GUARANTEED TO BE ALL PRESENT OR ASSEMBLED CORRECTLY.  WE RECOMMEND CHECKING ASSEMBLY AND WEAR OF ALL INTERIOR COMPONENTS PRIOR TO INSTALLATION.  BEC RECOMMENDS REPLACING ALL BUSHINGS, SEALS AND FRICTION CLUTCHES AT MINIMUM.

WE UNDERSTAND THAT WE CANNOT GUARANTEE EVERY USED PART IS IN WORKING CONDITION.  IF YOU RECEIVE A PRODUCT NOT UP TO YOUR SATISFACTION, FEEL FREE TO CONTACT US FOR A REPLACEMENT PART OR CREDIT FOR YOUR ORDER.

IF YOU HAVE ANY QUESTIONS ON PART APPLICATIONS, PLEASE CALL OUR OFFICE AT 716-893-2661 AND ASK TO SPEAK WITH THE TRANSMISSION DEPARTMENT.

RETURNS

RETURNS ON USED HARD PARTS THAT HAVE NOT BEEN INSTALLED ARE VALID WITHIN 30 DAYS OF PURCHASE.  ANY RETURNS AFTER 30 DAYS WILL BE DENIED.  USED PARTS ARE ALSO SUBJECT TO A 20% RESTOCK FEE FOR EACH RETURN.  FREIGHT CHARGES WILL BE DEDUCTED FROM THE CREDIT AMOUNT.

BEC RESERVES THE RIGHT TO DENY CREDIT TO ANY USED PART THAT HAS BEEN INSTALLED, OR ANY PRODUCT WE DETERMINE DOES NOT MATCH THE PRODUCT THAT WAS SENT OUT.